How long will my information be kept after services are completed?
Is there a pick-up option?
Yes. For those who live in Springfield, MO, or surrounding areas.
What can I expect during my consultation?
Please be prepared to present past job experience (if any), current phone number/address, skills, license numbers and any information to help with a well-rounded resume and/or cover letter. For coaching, this is your chance to let us know how to best guide you. See Services for guidance on required information on paper writing services. All information is also emailed to you upon scheduling a consultation appointment. Consultations are also available by phone and video.
How long do services take to be completed?
All writing services have a turnaround time of approximately 7-10 business days. This includes shipping time for out of state clients. There is an additional charge for expedited services. Day one begins the following morning after consultation.
What if I am unsure of which services I require?
Schedule a consultation appointment and we can give you some direction.
Is there a referral program?
Yes! Refer a friend and receive $15 dollars off a single service.
Do I have to go through with services following a consultation?
No. Consultations are your chance to interview us. Consultation appointments do not mean obligation to use any services. This is a no pressure dialogue where you can decide whether our services can be useful to you.
Do you offer a military discount?
Yes, we do. 5% off with proper military identification. This does not apply to consultation fee.
What is the refund policy?
Due to the nature of our services, we do not issue any refunds. If you are unhappy with the finished product of any services, we will revise it until you absolutely love it.
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